Return and Refund Policy


  1. Pharmacy- Needs customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of complaint.
  2. Once the claim is verified as genuine and reasonable, Pharmacy - Needs will initiate the collection of product (s) to be returned.
  3. The customer will be required to pack the product(s) in original manufacturer’s packaging.
  4. Refund will be completed within 30 (thirty) days from date of reverse pick up (if required).
  5. The Refund amount will be credited to the source.
  6. Order placed through cash on delivery will be refunded through fund transfer to customer bank account.