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- Pharmacy- Needs customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of complaint.
- Once the claim is verified as genuine and reasonable, Pharmacy - Needs will initiate the collection of product (s) to be returned.
- The customer will be required to pack the product(s) in original manufacturer’s packaging.
- Refund will be completed within 30 (thirty) days from date of reverse pick up (if required).
- The Refund amount will be credited to the source.
- Order placed through cash on delivery will be refunded through fund transfer to customer bank account.