Thank you for choosing Pharmacy Needs. We are committed to delivering your healthcare products safely and efficiently across India.
1. Order Processing
- Orders are processed after successful payment confirmation and prescription verification (where applicable).
- Orders are typically processed within 24–48 business hours.
- Orders placed on Sundays or public holidays may be processed on the next working day.
2. Shipping Coverage
- Pharmacy Needs currently delivers across most serviceable locations in India.
- Delivery availability may vary depending on courier service coverage and local regulations.
3. Estimated Delivery Time
Estimated delivery timelines may vary based on location:
- Local Hyderabad City - Same day or Next day delivery
- Metro Cities: 2-3 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery timelines are estimates and may be affected by factors beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Promotional offers such as free shipping may be available on selected orders or order values.
5. Prescription Medicines
- Orders containing prescription medicines may require valid prescription verification before dispatch.
- Pharmacy Needs reserves the right to hold, delay, or cancel orders if proper prescriptions are not provided.
6. Delayed or Failed Deliveries
Delays may occur due to:
- Incorrect shipping information
- Courier delays
- Weather conditions
- Regulatory restrictions
- Unforeseen operational issues
If delivery attempts fail due to incorrect address or unavailability of the recipient, additional shipping charges may apply for re-dispatch.
7. Damaged or Missing Products
- Customers must report damaged, missing, or incorrect products within 24 hours of delivery.
- Claims should be supported with photographs, package details, and invoice information for verification.
8. Non-Deliverable Locations
In rare cases where delivery is not possible to a specific location, the order may be cancelled and eligible refunds will be processed accordingly.
9. Contact Us
For shipping-related queries or order support, please contact:
Pharmacy Needs
WhatsApp: 7386123656
Hyderabad, Telangana, India